- Support Plan
- Support Offerings
- Request Collection
- FREE Gifts: A FREE product as soon as you join in this plan and a chance to get FREE gift per month after your participation.
- Priority Support: Our Technical Support team will give first priority to the customers who have attended this plan.
- Feature requests: Send your requests directly to development team, and the product manager will reply each of them.
- Invitations to Beta Releases: Selected members get special invitations to test new products and join in the product development.
- Shared E-learning resources: You can learn about how the users from various disciplines create their E-learning content. (View a sample here)
It is appreciated if you would spend 1 min to fill in the form and submit it to us:
The available supports provided by us are described in details:
- Full access to our free User Forum.
- Full Support via our Inquiry Form or Live Support.
- Full access to our Customer Support Center.
- Full access to Phone support available on Monday to Fri from 9am to 6pm (GMT+8).
The Extra support offerings only available for customers who have participated our plan:
Faster Response: If you need assistance in creating your project with our product, please submit your inquiry and we will help you within 18hrs. Furthermore, for any inquiry you send in future days, you will receive a prompt reply in 18 hrs without further delay.
Regular Reviving: We will revive you with FREE gifts in a period of time, consulting about your recent experiences in using our products. It is our pleasure to help you to use our product in smart ways.
Invitations to Beta Release: Before every significant product update, we will sort out 30% of the participants and send them beta versions for evaluation. You can take part in the product development by reporting any issues you found during testing and posting your feature requests. We will provide an Award in return to your assistance.
“I have also suggested a feature for QuizCreator to allow for importing images to the answers in a question.”
Our Response:“This function will be completed in V2.4.5 of QuizCreator, in which users can use images as answers in a question”
......According to all feature requests collected from our users, we have selected some of them as a part of the development plan. The recent updates that will be available in next release of QuizCreator are shown as below:
New Features in QuizCreator V2.5.0
- 1. Added feature for importing images to answers in a question.
- 2. Added feature for importing logo and displaying it on quiz pages.
- 3. Enhanced the question randomization that allows users to define the number of each type of question to compose a quiz.
- 4. Added instructor/students publish modes for Word / Excel outputs.
- 5. Added sound effects to buttons, for instance, submit, etc.
You will get PPT2eCard for free after submitting the participation form.
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